Contact
Creating Success In K-12 Education
I partner with leaders to accelerate the creation of successful education technology services, solutions, and professional development.
I support state and national associations that believes in the power of technology and its ability to transform K-12 teaching, learning, and operations. I help education market sector solution providers and developers create world-class products and offerings. I work with Chief Technology Officers (CTOs) and technology service teams to solve the most challenging problems in education. I coach aspiring leaders that are pursuing advanced leadership positions.
Services
State and National Associations Leading Education Innovation
State and National Associations Leading Education Innovation
I partner with K-12 state and national associations to provide services in the following areas.
- Facilitate workshops, training, and professional development in cybersecurity, data privacy, project management, certified education technology leadership essential skills and knowledge, and other information technology related areas.
- Serve as a subject matter expert and advisor in education technology leadership areas of information technology.
- Participate in and lead committees and teams to help facilitate strategic direction.
- Mentor and support association members.
- Design association service offerings.
- Conduct needs assessments, management reviews, organizational assessments, and peer reviews for school systems.
- Develop instructional content for K-12 information and education technology training and build information technology eLearning courseware.
- Serve as an influential voice for EdTech leaders by speaking at national and state level conferences, workshops, trainings, and events for CoSN, ASBO, ISTE, FETC, TASA, TASBO, and others.
Education Market Sector Solution Providers and Developers
Education Market Sector Solution Providers and Developers
I partner with education market sector solution providers and developers to provide services in the following areas.
- Support the development of innovative products and services based on the pressing needs of education technology leaders, staff, students, and communities.
- Develop success stories, testimonials, and case studies to increase engagement and credibility.
- Create brand value of investment (VOI) and demonstrate return on investment (ROI).
- Contribute feedback about product and service offerings in the education market sector.
- Build instructional content, service models, professional development, and training programs.
- Develop complex frameworks to support process and performance management systems.
- Advise in the strategic positioning of product and service offerings.
- Pinpoint major themes driving, hindering, and enabling innovative teaching and learning in schools.
School Technology Service Teams and Chief Technology Officers
School Technology Service Teams and Chief Technology Officers
I partner with school technology service teams and Chief Technology Officers (CTOs) to provide services in the following areas.
- Provide leadership in identifying and assessing technology needs for the school system.
- Facilitate building processes to increase the efficiency and effectiveness of integrating technology into every facet of operations and instruction.
- Support the infusion of education technology in all areas of technology planning and resource management.
- Strengthen teambuilding within technology teams and cross-functional teams for needs assessment, decision-making, and other aspects of the school system’s technology plan.
- Assess the capacity and capabilities of technology teams to better align systems that support school systems goals and the strategic plan.
- Serve as a virtual, interim Chief Technology Officer.
- Develop and deliver executive level presentations tailored for the school system’s board of trustees and key stakeholders.
- Build strategies for demonstrating Value of Investment (VOI), Return on Investment (ROI), Return on Instruction (ROi), Total Cost of Ownership (TCO), and metrics to support Critical Success Factors (CSF) and Key Performance Indicators (KPIs).
- Guide technology teams through the process of attaining the Trusted Learning Environment (TLE) seal and moving up in the National Institute for Standards and Technology (NIST) performance excellence and cybersecurity organizational maturity.
Aspiring Leaders Pursuing Technology Leadership Positions
Aspiring Leaders Pursuing Technology Leadership Positions
I partner with aspiring leaders pursuing technology leadership positions in the following areas.
- Help develop the knowledge and skills needed to become a certified education technology leader.
- Serve as a mentor, career coach, and success partner by offering technology leadership guidance.
- Help prepare aspiring leaders for job interviews and career development.
- Develop career paths in aspiring leader’s professional endeavors.
- Offer inspirational guidance and confidence building strategies.
- Offer encouragement and provide constructive feedback.
School District Leadership
School District Leadership
I partner with school district leadership to provide services in the following areas.
- Conduct management reviews and organizational assessments to determine the efficiency and effectiveness of technology operations and staff resource allocations.
- Validate technology proposals for Total Cost of Ownership (TCO), Return on Investment (ROI), Return on Instruction (ROi) and Value of Investment (VOI).
- Participate in job interviews when hiring Chief Technology Officers or technology leaders.
- Conduct technology needs assessment for the school system.
- Support the infusion of education technology in all areas of technology planning and resource management.
- Assess the capacity and capabilities of technology teams to better align systems that support school systems goals and the strategic plan.
- Serve as a virtual, interim Chief Technology Officer.
- Develop and deliver executive level presentations tailored for the school system’s board of trustees and key stakeholders.
- Build strategies for demonstrating Value of Investment (VOI), Return on Investment (ROI), Return on Instruction (ROi), Total Cost of Ownership (TCO), and metrics to support Critical Success Factors (CSF) and Key Performance Indicators (KPIs).
- Guide technology teams through the process of attaining the Trusted Learning Environment (TLE) seal and moving up in the National Institute for Standards and Technology (NIST) performance excellence and cybersecurity organizational maturity.
- Serve as a trusted technology leadership resource for school district leaders.
Frankie J. Jackson
CETL, NCSP, RTSBA, Ph.D.
I am interested in working on technology leadership projects that shape school system transformation and provoke significant change and action in the K-12 community.
“Education Technology is the greatest equalizer, bringing resources into school systems that would otherwise be without!”
I’m in it for the outcome, not the income.
Curriculum Vitae
Education
Education
- M.S. in Instructional Technology, December 1997 – University of Houston
- B.A. in Computer Information Systems, December 1984 – University of Houston
- A.A.S. in Data Processing, May 1980 – Lee College
- Ph.D. in Metaphysics, October 2003 – American Institute of Holistic Theology
- B.S. in Holistic Child Care, March 2007 – American Institute of Holistic Theology
- National Institute of Standards and Technology (NIST) Cyber Security Practitioner (NCSP), January 2021
- John Maxwell Leadership Mentor, Coach, Trainer and Speaker, March 2019, The John Maxwell Team
- Certified Education Technology Leader (CETL), July 2013, Consortium of School Networking
- Certified Professional Coach, July 2010, Fowler Wainwright International Institute
- Registered Texas School Business Administrator (RTSBA), April 2000, Texas Association for School Business Officials
- Baldrige Quality Principles and Examiner (National Institute for Standards and Technology), 1993 – NASA Johnson Space Center
Honors / Awards
Honors / Awards
- International Chief Technology Officer (CTO) Women in Information Technology – Top 10 List, 2019
- Chief Technology Officer (CTO) of the Year Honoree (www.CoSN.org), 2019
- Chief Technology Officer (CTO) of the Year (Texas Grace Hopper Award), 2019
- National Consortium of School Networking (CoSN) VIP Hall of Fame, 2014, 2015, 2016, 2017, 2018, 2019
- Trusted Learning Environment (TLE) Seal award, 2019
- National Consortium of School Networking (CoSN) Volunteer of the Year, 2018
- Texas Association for School Business Officials (TASBO) Commitment to Excellence Award, 2016
- Cypress Fairbanks ISD Hall of Fame, 2014 and 2016
- Texas K-12 CTO Council, Team of the Year, 2015
- Texas Association for School Business Officials (TASBO) Performance Excellence Program Award, 2010
- TASBO Board of Directors (2006-2013) and President (2012)
- Texas K-12 CTO Council, Chief Technology Officer of the Year, 2010
- Malcolm Baldridge Quality Award and George M. Lowe Award (NASA Johnson Space Center), 1993-1994
- Publicity in journals, magazines and in the news, 2015-2018
Work Experience
Work Experience
K-12 Chief Technology Officer (CTO), Success Partner, and Independent Service Provider (2019-current)
- Transitioned into an independent K-12 CTO role after serving 25+ years in public education which now presents an opportunity to write, speak and consult at the state and national levels (www.frankiejackson.net) and (www.theK12CTO.com).
- Partnering with leaders to develop education technology services and solutions in the following areas: school district leadership, associations that support K-12 technology leadership, education market sector solution providers and developers, school technology services teams and chief technology officers, and aspiring women pursuing technology leadership positions.
- Provide support services focused on helping Chief Technology Officers (CTOs), aspiring CTOs, technology leaders, education trustees and strategic partners of the academic community build and transform trusted learning environments, cybersecurity improvement initiatives, technology leaders and teams, and K-12 systems, products, solutions and services.
- Serve as a technical advisor with leading K-12 technology strategic partners and solution providers.
- Conduct K-12 organizational technology assessments, completing 25+ reviews and reports, through the Texas Education Technology Leaders, CoSN Peer Review initiative, the Texas Association for School Business Officials (TASBO), and independently as a success partner.
Instructional Course Facilitator and Subject Matter Expert for the Consortium of School Networking (CoSN), (2015-present)
- Serve as an online, virtual CoSN course facilitator for the Certified Education Technology Leader (CETL) program and the Information Technology Project Management (PM) for School System Leaders courses.
- Serve as an organizational technology assessor for CoSN’s technology organization peer reviews.
- Serve as a mentor for COSN’s CTO Mentoring Academy for Aspiring CTOs.
- Serve on the CoSN Advanced Professional Development committee.
- Serve on the CoSN Cybersecurity Advisory Committee.
- Served as the project director for the CoSN – Verizon Innovative Learning Schools (VILS) Sustainability Planning partnership program with Digital Promise.
- Provided project consulting and coordination for CoSN’s Great Minds Series Designed for Large District EdTech Leaders.
- Developed the CoSN Cybersecurity Game as a joint initiative with Dell Technologies, Advanced Learning Partnerships, and CoSN.
Director of Strategic Initiatives for the Texas Education Technology Leaders (TETL) – formerly the Texas K-12 Chief Technology Officer (CTO) Council (August 2019 – June 30, 2022)
- Designed, organized, managed, and facilitated special initiatives and related professional development for the Texas Education Technology Leaders (formerly Texas K-12 CTO Council). Serving as a consultant and success partner, coordinated with the Executive Director and Board of Trustees, and the Leadership Development Committee, to design focused content training, webinars, videos, online content, and face-to-face training.
- Designed, facilitated and led Cybersecurity workshops for TETL members. The emphasis included supporting the National Institute for Standards and Technology (NIST) Cybersecurity Framework (that the Texas Education Agency has adopted) and state legislation.
- Led focus groups for TETL members that are developing a Trusted Learning Environment (TLE) in their school systems. This includes working with school district CTOs to develop practices in the areas of leadership, business, data security, professional development, classroom and the Texas Cybersecurity Framework (TCF). The Trusted Learning Environment (TLE) seal is a mark of distinction for school systems, signaling that they have taken strong and measurable steps to help ensure the privacy of student data.
- Led leadership study groups for TETL members for those interested in perusing certification in CoSN’s Certified Education Technology Leadership (CETL) program.
Advanced Learning Partnerships, (2019-present)
- Serving as a featured consultant to support the development of instructional content including CoSN’s IT Project Management courseware, Cybersecurity Curriculum and Instruction, including developing the CoSN Cybersecurity Game and Iowa City and North Carolina’s student-led service desk programs.
Texas Association for School Business Officials (TASBO), (1995-present)
- Develop instructional content for TASBO’s Information Technology Management (ITM) strand including Cybersecurity, Performance Excellence, Student Cloud Privacy Technology Issues, Management Technology Results, Process Management, Technology Planning, Technology Leadership and Workforce Improvement
- Serve as a TASBO instructor and mentor.
- Serve as the chair of the TASBO Information Technology Management (ITM) committee.
Cypress Fairbanks Independent School District, Houston Texas (2013-2018)
- As the former CTO and assistant superintendent for one of the largest K-12 school district in the nation, led a team of 150+ technology professionals in all facets of education technology systems and services with 116,000 students and 100+ schools while transforming a $1.2 billion dollar school system upgrade and building one of the largest, nationally recognized networks in the nation (based on CoSN’s Smart Education Network Design (SEND) network blueprint).
Goose Creek Consolidated Independent School District, Baytown Texas (1994-2013)
- Served as the Chief Technology Officer for 19 years bringing a team of 80+ technology professionals from a level 1 to a level 5, based on the Malcolm Baldrige education criteria earning the highest team award in the state of Texas in 2011. Also, successfully led five (5) technology bonds valued at 500+ million dollars, all under budget and ahead of schedule.
EPIC Interactive Technologies, Webster Texas (1997-2005)
- Vice President of a startup company focused on web-based, process, performance management software with a team of 10+ information technology developers. Experienced the initial public offering (IPO) expansion and went public with shareholders and professional investors.
Unisys, Space Transportation Shuttle and Station Operations at NASA, Houston TX (1986-1994)
- Software engineer, supervisor, director then program manager for the Safety, Reliability, Management and Quality Assurance contract at NASA’s Johnson Space Center supporting the mission operations of the space shuttle and operations contracts.
McDonnell Douglas, Space Shuttle Operations at NASA (1984-1986)
- Software engineer developing management information systems software for astronauts supporting the mission operations director of the space shuttle contract.
Volunteer Experience
Volunteer Experience
A21 – Abolish Human Trafficking in the 21st Century (October 2016 – present)
- Serve on the Board of Trustees for the Baytown chapter, a nonprofit organization, fueled by the hope that everyone everywhere will be free and restored from human trafficking.
Bay Area Homeless Shelter (September 2013 – present)
- Serve on the Board of Trustees, providing homeless shelter services for low-income clients in the Houston areas. Volunteer to oversee the staff and shelter technology operations. Serve as the chair of the Technology Committee and the liaison to the Bay Area Homeless Shelter Junior Board.
Beta Sigma Phi (September 2007 – present)
- As a charter member of the Beta Lambda Kappa chapter of the Beta Sigma Phi international women’s sorority, serve in many leadership positions, including president in 2007-2008 and 2019-2020.
Memberships / Affiliations
Memberships / Affiliations
Texas Association for School Business Officials (1995-present)
- Information Technology Management certification instructor and mentor (1995-present)
- Vice-Chair of Professional Certification (2016-2020)
- Information Technology Management committee leader (2003-2006 and 2018-present)
- Information Technology Management instructional content developer and subject area content expert (2003-present)
Association for School Business Officials (2017-present)
- Information Technology subject area content expert
Texas Education Technology Leaders (formerly Texas K-12 CTO Council), 2008-present
- Board of Director for large district representative and membership (2017-2019)
- Leadership Advisory and Development Chair (2017-2021)
- Mentorship Development and Program Chair (2017-2021)
- Trusted Learning Environment (TLE) Focus Group Leader (2016-2022)
- Cybersecurity Leader and Workshop Facilitator (2020-present)
- Certified Education Technology Leader (CETL) Focus Group Leader (2018-present)
- Council Chair (2014-2016)
Consortium of School Networking (2008-present)
- Certified Education Technology Leader (CETL) facilitator, mentor and ambassador (2015-present)
- Project Management instructor and content developer (2019-present)
- Driving K-12 Technology Innovation Advisory Board (2019-present)
- Policy Committee (2016-present)
- Advanced Professional Development Committee (2015-present)
- SMART Education Network by Design (SEND) Advisor (2015-2018)
American Productivity and Quality Center (APQC), (1997-present)
- Mentored by Jack Grayson, CEO and founder of the APQC. Supported Dr. Grayson in the alignment of the APQC and the Malcolm Baldrige Education quality criteria in defining the APQC Education Process Classification Framework. Presented with Dr. Grayson at the Washington D.C. Press Club and with the APQC on other occasions, proposing to bring greater effectiveness and efficiencies in K-12.
Baldrige Quality and Performance Excellence (NIST), (1986-present)
- Through rigorous quality and performance excellence training using the Malcolm Baldrige National Institute for Standards and Technology, served as a Baldrige quality examiner while supporting NASA at the Johnson Space Center. Leading Unisys Space Transportation and Station Operations to a finalist (top 5 in the nation) and winning the George M. Low award in 1993, practiced the Baldrige performance excellence principles over a 25-year period serving in K-12 education technology leadership.
- Developing a NIST Education Cybersecurity Framework in partnership with ClassLink, Education Networks of America (ENA), CoSN, and others in a national level coalition to improve education cybersecurity practices of schools using the NIST process maturity framework and roadmap for improvement endorsed by education practice partners. Objectives include building an education focused framework for cybersecurity standards, building an assessment rubric achievable for most schools, and building training resources for professionals to audit the assessment rubric.
Professional Interests
Professional Interests
- I am passionate about working on education technology leadership projects that shape school system transformation and strategies to provoke significant change and action in the K-12 education community. Working in the K-12 education technology ecosystem, serving students, staff, leaders, teams, and service providers comes natural for me, so it’s easy. I have a strong desire to serve in this ecosystem because it is what I do. I’m in this position for the impact and outcome not for the income.
Unique Value Proposition
Unique Value Proposition
- My unique value proposition in the K-12 education ecosystem is technical and leadership expertise combined with performance excellence frameworks including quality management Baldrige education and service categories, the skills of CoSN’s CETL program, ITIL service management, the methodologies from best practices of the APQC and the information technology elements of ASBO and TASBO. As a John Maxwell certified coach and mentor, I offer a distinctive blend of soft skills which is often needed in the field of technology. As a lifelong learner, last year obtained the National Institute of Standards and Technology (NIST) Cybersecurity Practitioner certification.
- Gallup Clifton Strengths: StrengthFinder Results from September 2020.
Personal Interests
Personal Interests
Self-published two books:
- Motivating Messages of Mothers of Teenage Daughters, 2005
- Ease Your Mother’s Heart, 2008. Currently republished under a new title, What REALLY Makes Mothers Happy.
Marriage Officiant
- Minister and Officiant through the American Marriage Ministries (2022)
Writing in two categories:
- Transformational leadership, technology leadership, education improvement, and process, performance leadership.
- Family relationships, specifically mother-daughter relationships, inspired by transformational, leadership, and motivational topics for my daughters.
Other interests include inspirational reading, video editing, taking care of elderly family members, running, personal fitness, and spending time with husband since 1983, three daughters (Kendall, Kevyn, and Karsyn – born in 1987, 1990, and 1993 respectively), granddaughter (Dahl) and two grandsons (Dex and Kirk).